Your privacy

Blue Ox Refrigeration Ltd. respects your privacy. This page explains what personal information we collect through this website, why, and what you can do about it.

What we collect and why

When you call, email, or send us a message, we collect the details you give us. That usually means your name, phone number, email address, and the address and equipment you need service on. We use it for one purpose only: to respond to your request, book service, and give you a quote. If you become a customer, we also use it to complete the work and invoice you.

Consent

By contacting us or submitting a form on this site, you agree to us collecting and using your information for the purposes above. You can say no. Just call or email us instead, and we will help you without the form. You can withdraw your consent at any time by contacting us.

How we use and share it

We do not sell your information. We only share it with others when it is needed to do the job, such as a supplier or a program administrator like Efficiency Nova Scotia for rebate work you have asked for, or when the law requires it. We keep it only as long as we need it for these purposes, then delete it.

Cookies

Our website is hosted on Wix, which uses cookies to make the site work and to measure traffic. You can block cookies in your browser settings.

Keeping it safe

We protect your information with passwords, multi-factor authentication, and limited staff access.

Your rights

You can ask what information we hold about you, how we use it, and who we have shared it with. You can ask us to correct it or delete it. Questions or complaints go to our privacy contact:

Paul, Owner

info@blueoxref.ca | 902-590-2240

340 Keltic Drive Unit L, Sydney, NS B1R 1V7

If we cannot sort it out, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.